PRIVACY POLICY

ChillTee (ChillTee.com) recognizes that its customers, visitors, users, and others (known collectively or individually as "Users") who use ChillTee.com (the "Website") value their privacy.  This Privacy Policy applies to all of the products, services, and Websites offered by ChillTee.com, and details important information regarding the use and disclosure of User information collected on the Website.  This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site.
Your use of the Website and any personal information you provide on the Website remains subject to the terms of this Privacy Policy and the ChillTee (ChillTee.com) Terms of use.  ChillTee Privacy Policy applies only to Websites and services that are owned and operated by ChillTee.com.  While other Websites may be displayed as links from within ChillTee.com, those sites are owned and operated by others, and they may have different privacy policies.  When you link to other Websites from ChillTee.com, if you have privacy concerns, we encourage you to review the privacy policies of those sites.
We may use third-party advertising companies to serve or track ads on our Website and other Websites.  These companies may use some information (not including your name, address, email address or telephone number) about your visits to this site and other Websites in order to measure advertising effectiveness and to provide advertisements about goods and services that you might be interested in.

Category 1:  Information Collection and Use
 
General
 
    ChillTee.com does not require that you register in order to view its products or user comments.  Registration is required to use certain interactive features such as following, receiving email notifications, receiving Website notifications, and in order to submit ideas and participate in competitions.
    ChillTee.com collects personal information when you register with ChillTee.com, when you visit the Website, when you make a purchase, or any time you provide information to ChillTee.com about yourself.  ChillTee.com may combine information about you that we have with information we obtain from business partners or other companies.
    ChillTee.com automatically receives and records other non-personally-identifying information ("Non-Personal Information") on our server logs from your browser even if you do not register with ChillTee.com, for example, your IP address, ChillTee.com cookie information, and the pages you visit.
    ChillTee.com uses Non-Personal Information for the following general purposes: to customize the advertising and content you see, improve our services, conduct research, and provide anonymous reporting for internal and external clients.
 

Registration

 
    In order to participate on this Website, we request certain personally identifiable information from you on the registration form and require you to create a user name and password.  During registration you are required to give contact information (such as name and email address).  We use this information to contact you about the services on our site in which you have expressed interest.  When you register with ChillTee.com and sign in to our services, you are not anonymous to us.
    You have the option to provide demographic information (such as gender, birth date and general location) to us; we encourage you to submit this information to so we can provide you a more personalized experience on our site.
 

Orders

 
   If you purchase a product or service from us, we request certain personally identifiable information from you on our order form.  You must provide contact information (such as name, email and shipping address).  We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.
 

Newsletter

 
   If you opt in to our newsletter, register a user account, or make a purchase, we may contact you by email.  We may receive a confirmation when you open an email. ChillTee uses this confirmation to help make emails more interesting and helpful and improve our service.  If you do not want to receive email or other mail from us, please indicate your preference by using the "Unsubscribe" feature in any email we send to you.
 

Choice/Opt-out

 
   We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product or service from us but do not wish to receive any additional marketing material from us, you can indicate your preference by emailing to general@ChillTee.com.
   If you no longer wish to receive our newsletter, email notifications or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter, email notification or communication or by emailing us at general@ChillTee.com.
   You will be notified when any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party collects your personally identifiable information.
   If you choose to use our email referral service to tell a friend about our site and products, we will ask only for your friend’s email address.  We will automatically send your friend a one-time email inviting them to visit the Website.  Your friend may contact us at general@ChillTee.com to request that we remove this information from our database.
 

Children Under 13

 
   ChillTee.com is committed to protecting the privacy of children.  ChillTee.com does not knowingly or intentionally collect personal information online from children under the age of 13.
 
Category 2:  Information Sharing and Disclosure
 
   ChillTee.com does not rent, trade, or share Personal Information with third parties except to provide products or services you've requested, when we have your permission, or under the following circumstances:
   We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods sold on our Website, and an email service provider to send out emails on our behalf.  When you make a purchase on our Website or sign up for our email list, we will share the necessary amount of personally identifiable information as necessary for the third party to provide that service, including your name, address, and email address.  These third parties are prohibited from using your personally identifiable information for promotional purposes.
   We provide Non-Personal Information to interested third parties for purposes of understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.
   We use both your Personal Information and certain Non-Personal Information to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User preferences and trends.
   We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Website.
   We may share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ChillTee.com’s Terms of Use, or as otherwise required by law.
   We post customer news and/or events on our Website, which may contain personally identifiable information.  We do obtain the customer’s consent via email prior to posting the news and/or event to post their name along with their news and/or event.
 
Category 3:  Cookies and web beacons

   A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site.
   We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site.  A session ID cookie expires when you close you browser.  A persistent cookie remains on your hard drive for an extended period of time.  You can remove persistent cookies by following directions provided in your Internet browser’s ¨help¨ file.
   We set a persistent cookie to store your passwords, so you don’t have to enter it more than once.  Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
   If you reject cookies, you may still use our site, but some of your ability of using some areas of our site will be limited, such as the shopping cart.
   ChillTee.com does utilize tracking technology to better understand site traffic patterns and use.  However, none of the information collected via tracking technology is personally identifiable information.
   Our privacy statement does not cover the use of cookies by our partners, affiliates or tracking utility company.  We do not have access or control over these cookies.  Our partners, affiliates, tracking utility company and service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.
   If you click on a link to a third party site, including on an advertisement, you will leave ChillTee.com and go to the site you selected.  Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as ChillTee.com.  We encourage you to review the privacy statements of any other service provider from whom you request services.
   ChillTee.com may use web beacons in connection with e-mails sent to ChillTee.com users, to let us know whether and when the email was opened.  No personal information is transmitted through web beacons.
 
Category 4:  Confidentiality and Security
 
   We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
   The security of your personal information is important to us.  When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
   ChillTee processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice.  We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
   We limit access to Personal Information about you to employees who we believe reasonably need to come into contact with Personal Information to provide products or services to you or in order to do their jobs.
 
Category 5:  Your Ability to Edit and Delete Your Account Information
 
   You can edit your ChillTee account information at any time by visiting the “My account” page.  We reserve the right to use your Personal Information in order to send you certain communications relating to the ChillTee, such as service announcements, and administrative messages, that are considered part of your    ChillTee account, without offering you the opportunity to opt out of receiving them.  If you would like to deactivate your account at ChillTee, you will be advised to email our customer support at general@ChillTee.com.  We will respond to your request within 30 days.

Category 6:  International Users
 
   If you are a User accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from Hong Kong Laws, please be advised that through your continued use of the Website, which is governed by Hong Kong Laws and this Privacy Policy as incorporated in our Terms of Use, you will be transferring your Personal Information into the Hong Kong and you consent to that transfer.

Category 7:  Changes and Updates to this Privacy Policy
 
   ChillTee (ChillTee.com) may update this policy at any time in its sole discretion and without prior noticing.  We will strive to notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your ChillTee.com account and/or by placing a notice on the Website.  If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Category 8:  Effective Date

This Privacy Policy was last modified on August 9th, 2018.

Contacting Us
If you have any questions or queries relating to this Privacy Policy then please contact us at general@ChillTee.com
 
ChillTee
ChillTee.com

9/F., 38 Hung To Road
Kwun Tong, Kowloon
Hong Kong